Deep Clean, Fresh Feel - Every Time!
.png)
Call Today
(469) 550-5636
FAQ's
Q:
How often should I have my carpets and upholstery professionally cleaned?
A:
We recommend professional carpet cleaning every 6-12 months and upholstery cleaning every 12-18 months, depending on usage, foot traffic, and whether you have pets or children.
Q:
What cleaning methods do you use?
A:
We use deep steam cleaning (hot water extraction) and low moisture cleaning methods, depending on the type of fabric and level of soiling. Both methods are safe, effective, and eco-friendly.
Q:
Are your cleaning products safe for kids and pets?
A:
Yes! We use non-toxic, eco-friendly cleaning solutions that are safe for your family, pets, and the environment.
Q:
How long does the cleaning process take?
A:
The time varies based on the size of the area, the level of soiling, and the type of cleaning needed. Typically:
-
Carpet cleaning takes 1-2 hours
-
Upholstery cleaning takes 1-3 hours
Q:
Do I need to vacuum before carpet cleaning?
A:
No, you don't have to vacuum beforehand! Our technicians will pre-vacuum as part of our cleaning process to remove surface dirt and debris. However, if you prefer to vaccum before our arrival, it can help speed up the process.
Q:
Do you move furniture before cleaning?
A:
Yes, we can move light furniture (like chairs, coffee tables, and small sofas). However, we ask that you move breakables, electronics, and heavy furniture beforehand.
Q:
How long does it take for carpets to dry after cleaning?
A:
Most carpets dry within 6-12 hours, but high-traffic areas or humid conditions may take up to 24 hours. We recommend keeping the area ventilated to speed up drying.
Q:
How do I book an appointment?
A:
You can schedule an appointment by calling us at (469) 550-5636.
Q:
What payment methods do you accept?
A:
We accept cash, credit/debit cards, and online payments. Payment is due upon completion of service.